ROHANA, T. Pengaruh Kepuasan terhadap Loyalitas Pelanggan. Jurnal Ilman: Jurnal Ilmu Manajemen, [S. l.], v. 8, n. 1, p. 28-32, 2020. DOI: 10.35126/ilman.v8i1.55. Disponível em: https://www.journals.stimsukmamedan.ac.id/index.php/ilman/article/view/55. Acesso em: 8 feb. 2025.